Advocating Exclusively for Consumers Rights

A Washington, D.C. Law Firm On A Mission To Protect Consumers

Our Law Firm is Dedicated to Representing Clients In

Unfair & Deceptive Trade Practices

Help when businesses trick you with false ads or hidden costs. We fight for you when companies aren't honest.

Debt Collection & FDCPA Violations

Support when debt collectors harass you or break rules. We provide legal assistance to address harassment and violations of debt collection laws.

Reporting Disputes & FCRA Violations

We assist clients in addressing wrong information on their credit reports. Our firm will help you identify and dispute errors to promote a more accurate credit history.

Consumer Contract Disputes

Assistance when companies don’t keep their promises. We help clients pursue legal remedies when companies fail to uphold their promises under valid contracts.

Predatory Lending & Financing Violations

Protecting your rights against predatory lending and financing. We help consumers understand their legal rights and pursue remedies against lenders engaging in unlawful or deceptive practices with high costs.

Timeshare Exit and Misrepresentation

We advise and represent timeshare owners who were misled during the purchase process. We help clients explore and pursue legal options for addressing misrepresentation.

Our Management Team

Charles Hearn

Managing Partner

Non-Attorney*

Sam Rogers

Partner

Lorraine Coats

Director of Legal Operations

*Charles Hearn is a non-attorney partner at this firm and is not licensed to practice law in the District of Columbia or any other jurisdiction. His role within the firm is focused on business development. He does not provide legal advice or representation. Legal advice and representation are provided exclusively by our licensed attorneys.

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STILL have questions?

Frequently Asked Questions

Question 1: What types of consumer protection cases do you handle?

We handle a wide range of consumer protection cases including unfair or deceptive trade practices, abusive debt collection, credit reporting errors, contract disputes, predatory lending, and timeshare misrepresentation.

Question 2: How do I know if I have a case?

If you’ve been misled by false advertising, harassed by debt collectors, overcharged due to hidden fees, or stuck in an unfair contract, you might have a valid claim. Contact us for a free consultation to evaluate your situation.

Question 3: I signed a contract I didn’t fully understand. Can you help?

We review consumer contracts for fairness and legality. If a company didn’t honor its terms or used deceptive language, we may be able to challenge it.

Question 4: How do you handle timeshare misrepresentation cases?

We assist clients who were misled about timeshare ownership or obligations. If the ownership wasn’t what was promised or you were pressured into a deal, we may be able to help you exit your contract.

Question 5: What will it cost to hire your firm?

Many of our consumer protection services are offered on a flat-fee basis. We’ll clearly explain any fees during your initial consultation, with no obligation.

Question 6: How long does a consumer protection case take?

Timelines vary depending on the complexity of your case and whether it’s settled or goes to court. We keep you informed every step of the way and aim for efficient resolutions.

Question 7: Do I need to go to court?

We understand that avoiding court is often a priority. We focus on resolving disputes through negotiation and arbitration to achieve efficient and less stressful outcomes for our clients.

*Hearn Rogers PLLC is a law firm in Washington, DC with one partner being a non-attorney partner.

1050 CONNECTICUT AVE NW STE 500 WASHINGTON, DC 20036

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